Privacy Policy
Finan Group respects your privacy and is committed to handling personal data responsibly, securely, and transparently.
This Privacy Policy explains what information we collect through our website, why we use it, with whom it may be shared, and the choices available to you.
1. Who We Are
“Finan,” “Finan Group,” “we,” “us,” and “our” refer to Finan Group and the relevant Finan regional office handling your request.
Our head office is located at:
Finan Group
Building No. 4, Mohammad Al-Shababi Street
First Circle, Jabal Amman
Amman, Jordan
Email: [email protected]
Telephone: +962 (6) 464 1202
2. Information We Collect
The information we collect depends on how you interact with us and may include:
- Name, job title, company, email address, and telephone number
- Country, market, and preferred method of contact
- The subject and content of your inquiry
- Industry, application, product, and project information
- Technical-support requirements and trial details
- Meeting preferences, participants, objectives, and availability
- Information relating to events, careers, community initiatives, or educational sessions
- Documents, photographs, specifications, formulations, or other files you choose to provide
- Technical website information, such as IP address, browser, device, pages visited, and cookie preferences
Please only provide technical, confidential, or commercially sensitive information that you are authorized to share. If information requires confidential treatment, contact us before submitting it so that appropriate arrangements can be made.
3. How We Use Your Information
We may use personal data to:
- Respond to inquiries and requests
- Direct your request to the appropriate regional office or specialist
- Provide technical, product-development, formulation, and application support
- Assess product, project, and commercial requirements
- Arrange meetings, trials, demonstrations, and follow-up activities
- Manage customer and business relationships
- Organize events, community programs, and food-safety educational sessions
- Send relevant business or marketing communications where permitted
- Improve our website, services, and customer experience
- Protect our systems and prevent misuse or security incidents
- Meet legal, contractual, and regulatory requirements
We process information with your consent, to respond to your request, to fulfil an agreement, to meet legal obligations, or for legitimate operational purposes permitted by applicable law.
4. How We Share Information
Your information may be shared, when reasonably necessary, with:
- The Finan office serving your country or market
- Relevant technical, commercial, marketing, and management teams
- Finan-affiliated companies and regional operations
- Suppliers or business partners involved in responding to your request
- Trusted providers supporting our website, communications, data storage, customer management, analytics, or cybersecurity
- Professional advisers, regulators, or authorities when required by law
Service providers are expected to use personal data only for authorized purposes and to apply appropriate confidentiality and security measures.
Finan does not sell or rent personal data submitted through its website.
5. Regional and International Transfers
Finan operates across several countries. Your information may therefore be accessed by or transferred to the Finan office best placed to respond to your request, including an office outside your country.
We take reasonable steps to protect information transferred across borders through appropriate access controls, confidentiality requirements, contractual protections, and other safeguards required by applicable law.
6. Retention and Security
We keep personal data only for as long as reasonably necessary to:
- Respond to your request
- Manage the related project or business relationship
- Maintain relevant technical and commercial records
- Meet legal, regulatory, accounting, or contractual requirements
- Resolve disputes and protect legal rights
When information is no longer required, it will be securely deleted, anonymized, or retained with restricted access where appropriate.
We use reasonable technical and organizational measures to protect personal data from unauthorized access, disclosure, loss, alteration, or misuse. However, no online system or electronic transmission can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have the right to:
- Request access to your personal data
- Ask us to correct or update inaccurate information
- Request deletion or anonymization
- Withdraw your consent
- Object to or restrict certain uses of your information
- Request a copy or transfer of your information where applicable
- Ask how your information is being used or shared
- Submit a complaint to the relevant data-protection authority
To exercise your rights, contact us at [email protected]. We may need to verify your identity before completing a request.
Withdrawing consent will not affect processing that lawfully took place before consent was withdrawn.
8. Marketing Communications
Where permitted, we may send you information about Finan’s products, solutions, events, and activities.
You can unsubscribe at any time by using the link included in the communication or contacting us. You may still receive operational messages relating to an inquiry, meeting, project, or existing business relationship.
9. Cookies
Our website uses cookies and similar technologies to operate securely, remember preferences, understand website performance, and, with your permission, support analytics and marketing activities.
You can manage your choices through the website’s cookie settings. Further information is available in our Cookie Policy.
10. Children’s Privacy
Our website is intended primarily for businesses and professionals and is not directed at children.
Community or educational activities involving children or young people will be managed using appropriate consent, supervision, and data-protection procedures.
11. Third-Party Websites
Our website may contain links to external websites or embedded services. These services operate under their own privacy policies, and we encourage you to review them before providing personal information.
12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, operations, or legal requirements. The latest version will be published on this page with an updated date.
13. Contact Us
For questions, requests, or concerns about your personal data, contact:
Finan Group
Building No. 4, Mohammad Al-Shababi Street
First Circle, Jabal Amman
Amman, Jordan
Email: [email protected]
Telephone: +962 (6) 464 1202
You may also have the right to submit a complaint to the relevant personal-data-protection authority in Jordan or your country.